What is MFA & How to Set it Up

What is MFA?

Multifactor authentication (MFA) adds an extra layer of protection to your accounts and sensitive data. When signing in, users are prompted to verify their identity through a second method, making unauthorised access significantly harder.

Why is MFA important?

Setting up MFA greatly strengthens your organisation's security, ensuring that stolen or compromised credentials alone aren't enough to breach your systems. For most organisations, MFA isn't just a best practice; it's a critical security requirement.

MFA blocks around 80-90% of attacks on online accounts. In a recent study, 99.9% of compromised Microsoft accounts lacked MFA.

How does MFA work?

MFA works by requiring additional verification information (factors). Users can’t log in with only usernames and passwords; they must provide additional proof of identity.

MFA with OnePlan

From 22nd June, all accounts in OnePlan will be required to complete MFA on login. You will be prompted on your 3rd login.

Our MFA is compatible with the following authenticator apps:

• Authy

• Google Authenticator

• Apple Passwords

• Microsoft Authenticator

How to set up MFA in OnePlan

1. To set up MFA, click ‘Set up MFA now’ and ‘Continue’

2. Scan the MFA QR code with your mobile device. This will take you to a compatible authenticator app, which will then provide a code.

3. If you already have an authenticator app on your device, you can scan the QR code from this app to set up. Alternatively, if you use your camera, you will likely be taken to the default authenticator built into your device, i.e Apple Passwords

4. Enter the code seen in your chosen authenticator app

5. You are now set up and can enter your account

6. For more info on using different apps see our article HERE 

Logging in with MFA

Once MFA is set up, you will need to use your one-time code (OTP) every time you log in. You can access this via your authentication app.